Series 7 Exam Question 301: Answer and Explanation

Question: 301

Records of written customer complaints must be kept on file for at least

• A. 2 years
• B. 3 years
• C. 4 years
• D. 6 years

Correct Answer: C

Explanation:

C. Brokerage firms must keep records of written customer complaints as well as whatever action was taken for a minimum of 4 years and kept easily accessible for at least 2 years.